Projects
Auto Purchase Intent Study (Wave 3)
Hertz · Automotive · 2024 · Customer Research
0
Respondents
51
Questions
51
Mapped
42
Pending Review
Questions
When was the last time you purchased a NEW CAR?
multiple_choice
NeedTiming
When was the last time you purchased a USED CAR?
multiple_choice
NeedTiming
When do you plan to purchase your next car?
multiple_choice
NeedTiming
Which type of device do you prefer to use when researching or purchasing a vehicle online?
multiple_choice
NeedFit
How many times have you rented a car?
multiple_choice
NeedRelevance
When was the last time you rented a car?
multiple_choice
NeedTiming
How comfortable would you feel purchasing a used vehicle from a rental company like Avis, Hertz, Budget, etc.?
multiple_choice
TrustNeedIntegrity
What concerns, if any, would you have about purchasing a used vehicle from a rental company? (select all that apply)
multiple_choice
TrustNeedIntegrity
What concerns, if any, would you have about purchasing a used vehicle from a rental company? (select all that apply)
multiple_choice
TrustNeedIntegrity
Which factors would most influence your decision to buy a used car from a rental company? (Select your top three)
multiple_choice
TrustNeedFit
What additional value would make you more likely to buy a used car from a rental company? (select all that apply)
multiple_choice
NeedFit
Would you prefer to complete the car purchase process online, in person, or a combination of both?
multiple_choice
NeedFit
How likely are you to consider a rental company for your used car purchase if they offered a "one-stop shop" experience with financing and insurance options?
multiple_choice
NeedUtility
How likely are you to consider a rental company for your used car purchase if they offered vehicle delivery?
multiple_choice
NeedUtility
You're thinking about buying your next car. What's going through your mind? (Pick the answer that most fits you and how you start the shopping process!)
multiple_choice
NeedRelevance
When you were actively shopping for your last car, what stood out about your experience? (Pick the answer that most fits you and how you shop!)
multiple_choice
NeedFit
After completing (or nearly completing) the process of buying a car, how did you feel? (Pick the answer that fits your emotions after making this type of purchase).
multiple_choice
NeedEmpathy
How does the idea of buying a vehicle with a full maintenance service history and certification impact your view of purchasing from a rental company?
multiple_choice
TrustNeedIntegrity
Which words or phrases make you feel most confident about purchasing a used car from a rental company? (Select all that apply)
multiple_choice
TrustIntegrity
Where do you typically go to research used cars before making a purchase? (Select all that apply)
multiple_choice
NeedRelevance
Which social platforms most influence your decision where to purchase a used vehicle? (Select all that apply)
multiple_choice
NeedRelevance
When purchasing a used car, which factors contribute most to building your trust in a seller? (Rank these factors)
scale· scale 1-7
TrustIntegrity
What makes you feel more confident about buying from a rental company compared to a traditional dealership or online seller? (select all that apply)
multiple_choice
TrustNeedIntegrity
Which style of communication do you find most appealing when interacting with a used car brand?
multiple_choice
TrustNeedClarity
Rank what's important to you in a used car dealership brand.
ranking
TrustNeedFit
What content would you trust from a used car dealer?
multiple_choice
TrustNeedIntegrity
Which best reflects your emotional state during the car-buying process? (select all that apply)
multiple_choice
NeedEmpathy
How many vehicles does your household own or lease?
multiple_choice
NeedFit
Who in your household typically makes vehicle purchasing decisions?
multiple_choice
NeedFit
What is your primary mode of transportation?
multiple_choice
NeedRelevance
Would you considering buying an electric or hybrid vehicle?
multiple_choice
NeedRelevance
How often do you rent a car?
multiple_choice
NeedRelevance
What is the primary reason you rent cars?
multiple_choice
NeedRelevance
What type of vehicle do you typically rent?
multiple_choice
NeedFit
Which rental car company do you use most often?
multiple_choice
NeedFit
What factors are most important when choosing a rental car company? (Select all that apply)
multiple_choice
TrustNeedFit
How satisfied are you with your most recent rental car experience?
multiple_choice
NeedUtility
What issues, if any, have you faced when renting a car? (Select all that apply)
multiple_choice
NeedRelevance
Are you a member of any rental car loyalty programs?
multiple_choice
NeedFit
What is your age?
multiple_choice
What is your gender?
multiple_choice
What is your marital status?
multiple_choice
How many people live in your household, including yourself?
scale· scale 1-4
NeedFit
What is your annual household income?
multiple_choice
NeedFit
What is your current employment status?
multiple_choice
NeedFit
What industry do (or did) you work in?
multiple_choice
NeedFit
In what state or U.S. territory do you live?
multiple_choice
Do you live in an urban, suburban, or rural area?
multiple_choice
NeedFit
What is the highest level of education you have completed?
multiple_choice
Are you interested in being paid $200 to join a one-hour focus group about your answers? If so, please provide your name and your email address, and select your preferred date and time in the following question. Your information will be kept private and will not be used for any marketing purposes. You must also be able to accept money via Venmo or PayPal.If you qualify to be interviewed, you will be contacted and invited to your focus group by research@program11.com. Please keep an eye out!
multiple_choice
TrustTransparency
Please select your availability for a 1 hour focus group below.
multiple_choice